Shivan Jewellery is operated and managed by Shivansh Beauty Collection.
Shivansh Jewellery
Effective Date: 01/02/2026
At Shivansh Beauty Collection, we aim to deliver your products quickly, safely, and transparently. Please read our shipping policy carefully to understand how we process and deliver your orders across India.
📦 Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is dispatched, you will receive a tracking link via Email or SMS.
🚚 Delivery Timeline
We ship across India.
Estimated delivery timelines:
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 5–7 Business Days
- Remote Areas: 7–10 Business Days
Delivery timelines are estimates and may vary depending on location and courier partner availability.
💰 Shipping Charges
- FREE Shipping on all orders above ₹999
- Flat ₹99 shipping charge on orders below ₹999
- Additional charges for remote locations (if applicable) will be displayed at checkout before payment.
💳 Payment Policy
We currently offer secure online payment options including:
- UPI
- Debit / Credit Cards
- Net Banking
Cash on Delivery (COD) is not available at the moment.
🔎 Order Tracking
- Once your order is shipped, you will receive a tracking ID via Email/SMS.
- You can track your order using the tracking link provided.
- If you face any issues tracking your order, please contact our support team.
❗ Shipping Delays
Delivery delays may occur due to:
- Weather conditions
- Courier disruptions
- Festive season overload
- Unforeseen logistical issues
We appreciate your patience and will always assist you in case of delays.
📦 Undelivered or Returned Orders
If an order is returned due to:
- Incorrect address
- Multiple failed delivery attempts
- Refusal to accept the package
The customer may need to bear the reshipping cost. Refunds (if applicable) will be processed after deducting shipping and handling charges.
🚨 Lost Shipments
If a shipment is confirmed lost after courier investigation, we will offer either:
- Full Refund
- Replacement (as per availability)
📞 Need Assistance?
For any shipping-related queries:
📧 Email: support@shivanshjewellery.com
📱 WhatsApp: +91 7778991900