Shopping
We ship all orders across India through trusted courier partners to ensure safe and timely delivery. Shipping is available to metro cities, towns, and most remote locations.
Currently, Shivansh Jewellery ships only within India. We do not offer international shipping at this time.
Delivery timelines depend on your location:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days
Orders are processed within 1–3 business days after payment confirmation.
Including processing and shipping time, most customers receive their orders within 4–10 business days.
Delays may occur during festive seasons or due to courier issues.
Payment
We accept secure online payments via:
UPI
Debit Cards
Credit Cards
Net Banking
Currently, Cash on Delivery (COD) is not available.
Once your order is shipped, you will receive a tracking link via Email or SMS.
You can use that link to track your order in real time.
No. Once an order is successfully placed and payment is completed, the payment method cannot be changed.
Orders & Returns
Simply browse our website, select your desired product, add it to your cart, and proceed to checkout.
Complete the payment using one of our secure online payment options.
You can request cancellation within 24 hours of placing your order, provided it has not been shipped.
Once the order is shipped, cancellation is not possible.
To request cancellation, please email us with your order details.
No, you can place an order as a guest. However, creating an account allows you to track orders and manage your details easily.
Due to hygiene and safety reasons, returns are accepted only if:
The product is damaged, or
You received the wrong item.
You must notify us within 48 hours of delivery and provide a proper unboxing video as proof.
Refunds are processed within 7–10 business days after inspection.